We use enquiry details to respond to you and support your property requirements. You can contact us with questions about your information or to stop optional updates.
About this policy
This policy covers personal information handled through the Falcon Group Dholera website and related enquiries. Our business focuses on residential, commercial and industrial property opportunities and associated guidance in Dholera SIR, Gujarat.
You can browse general website information without submitting an enquiry. If you choose to contact us, this policy explains how the information you provide may be used. Separate agreements or notices may apply to a property transaction or an independently provided service.
Information we collect
- Enquiry details: your name, email address, phone number and the message you submit. You may also choose to share a company name, property interests, budget, preferred location or a suitable time for a site visit.
- Site visit details: your origin, travel mode, expected arrival and departure, pickup location, visitor count, hospitality preferences and what you would like to see. If your travel is booked, you may optionally upload a travel ticket for coordination.
- Correspondence: information you provide when communicating with our team about an enquiry or service.
- Technical details: our enquiry systems can record an IP address, browser information, the page from which an enquiry was sent and a submission time to help process requests and prevent misuse.
Please share only information relevant to your enquiry. Do not submit passwords, bank or card credentials, payment documents, or identity documents through a website enquiry or site visit form.
How information is used
Information you provide is used to respond to enquiries, discuss suitable property options, coordinate requested site visits, provide requested documentation or service information, and maintain records of those communications.
Technical information supports website operation, form security, troubleshooting and the detection of spam or misuse. Information may also be needed to meet applicable legal requirements or handle a dispute.
If you ask to receive project or company updates, your contact details may be used for that purpose. You can ask us to stop optional promotional communications at any time.
When information is shared
Enquiry information may be accessed by the team handling your request and by service providers supporting website hosting, email delivery or security. Where a requested service requires coordination with a project representative or independent adviser, relevant information may need to be shared for that request.
We do not sell personal information submitted through our website. Information may be disclosed where required by applicable law, a valid legal process, or to address fraud, security incidents or the protection of legal rights.
Cookies and external services
The website uses session technology for enquiry forms and may load external features such as Google Maps, Google Fonts and Google reCAPTCHA. These services can receive technical information when their content is requested or used. Their handling of information is subject to their own policies.
Read our Cookie Policy for information about browser storage and controls. Google's services are explained in the Google Privacy Policy. External websites linked from this website have their own privacy practices.
Retention and security
How long information is retained depends on the purpose of the enquiry, any ongoing service or transaction, record-keeping needs and applicable legal requirements. Travel tickets uploaded through the site visit form are stored in a protected location and scheduled for deletion after 90 days. The related visit request may be retained for enquiry and service records. You can contact us to ask about information relating to your enquiry or request its deletion, subject to any retention obligations.
Our enquiry forms use validation and spam protection, and we use safeguards intended to protect the information handled by our systems. No internet transmission or storage system can be guaranteed completely secure.
Your choices and requests
You can ask us about information you have shared, request a correction, request deletion, or ask us to stop optional updates. The rights available and any exceptions depend on applicable law and the context in which information is held.
Send your request to the email address below. We may need to verify your identity and clarify the request before responding. If you withdraw permission for a particular use, we may be unable to continue the service that depends on it; this does not prevent processing required by law.
Children and policy updates
Our property enquiries and services are intended for adults. Please do not submit personal information about a child through our enquiry forms. If you believe such information has been supplied, contact us so we can review the situation.
We may update this policy as the website, services or applicable requirements change. The date at the top of this page identifies the latest revision.
Contact us
For questions about this policy or a request relating to your information, please contact Falcon Group Dholera. Include enough detail for us to understand your enquiry, but do not send passwords, payment credentials or identity documents in an initial message.
